Privacy Policy

1. Information We Collect

We collect information you provide directly to us and certain information automatically when you visit our website.

Information You Provide

When you fill out a contact form, request a home valuation, or schedule a consultation, we may collect:

• Full name
• Email address
• Phone number
• Property address or location details
• Information about your real estate needs (buying, selling, or both)
• Any message or notes you include in a form submission
• Approximate square footage, year built, or property details if provided for a valuation request

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically record:

• Your IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query that led you here
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries — When you submit a contact form, request a valuation, or ask a question, we use your contact details to get back to you.
• To provide real estate services — If you engage Brian Botti as your agent, your information is used to facilitate the buying or selling process, including scheduling showings, preparing documents, and communicating about listings.
• To send you relevant information — With your consent, we may send you property listings, market updates, or other real estate information that matches your stated interests.
• To improve our website — Aggregated, anonymized usage data helps us understand how visitors use the site so we can improve navigation and content.
• To comply with legal obligations — We may use or retain information as required by Connecticut real estate law, federal regulations, or other applicable legal requirements.

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers — We may share information with trusted vendors who help us operate our website or business (such as email service providers or website hosting companies). These vendors are contractually obligated to use your data only to perform services on our behalf.
• Real estate transaction partners — In the course of a real estate transaction, your information may be shared with other licensed agents, brokers, title companies, mortgage lenders, or attorneys as necessary to complete the transaction.
• Multiple Listing Service (MLS) — If you list a property with us, certain property information may be submitted to the Greater New Haven MLS and syndicated to public listing platforms as part of standard marketing practice.
• Legal requirements — We may disclose information if required to do so by law or in good-faith belief that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

4. Cookies and Tracking Technologies

Our website may use cookies — small text files stored in your browser — to improve your experience. We use:

• Essential cookies — Required for basic website functionality, such as maintaining your session if you use an interactive form.
• Analytics cookies — Used to understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and does not personally identify you.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality, but will not prevent you from accessing content or submitting forms.

We do not use advertising or cross-site tracking cookies.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

• Inquiry and contact form submissions are retained for up to 2 years from the date of receipt, unless a business relationship develops that requires longer retention.
• Records related to completed real estate transactions are retained for a minimum of 7 years in accordance with Connecticut real estate recordkeeping requirements.
• Website analytics data is retained in aggregated, anonymized form.

When information is no longer needed, it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you.
• Correction — You may ask us to correct inaccurate or incomplete information.
• Deletion — You may request that we delete your personal information, subject to legal retention requirements.
• Opt-out of communications — If you have received marketing communications from us, you can opt out at any time by replying "unsubscribe" to any email or contacting us directly.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within 30 days.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure HTTPS connections on our website and limiting access to personal data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media platforms (Facebook, Instagram, LinkedIn), and listing syndication platforms (Zillow, Realtor.com, etc.). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before sharing any personal information with them.

9. Children's Privacy

Our website is intended for adults seeking real estate services. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:

We take privacy inquiries seriously and will respond to all requests within a reasonable timeframe.